Store Policy – prefresh
Free USA shipping on all orders over $75

Can you explain the sizing?

The sizes are all identified by age:

3-6 months = Up to 6 months old
6-12 months = Up to 12 months old
12-18 months = Up to 18 months old

2t = 2 years old
4t = 4 years old
6t = 6 years old
8t = 8 years old
10t = 10 years old

 

What about shipping, when will I get my goods?
All of our orders are packed and shipped once a week. All domestic orders ship via USPS Ground and all international orders ship via USPS Air Mail. Estimated delivery is about 2 weeks USA | 3-4 weeks international.

Beyond our control, some countries may charge customs fees.

How do I place an order?
Simply click the add to cart button, and when you are done shopping, click the view cart button above to check out. All major credit cards are
accepted. This is a secured and trusted site and uses SSL encryption to ensure safe credit card transactions online.


What's your return or exchange policy?
** Please note that we do not accept returns on sale/clearance items and any items from our Rare Grooves section.
Our goal is to have our customers completely satisfied with their purchase. If you're not satisfied with your purchase, please return the item(s) for an exchange or refund

All returns must be in the original condition that you received them in.

Send us an email before shipping the item back to us, indicating what you are returning and why. Please let us know what you would like in return whether it be an exchange or refund.

If you received the wrong item, or if the item is defective we will reimburse you for the cost of shipping the item back to us.

All returns must be made within 15 days of date shipped to your address.

Returns must be sent to this address:

Prefresh
126 NE Graham St.
Portland, Oregon 97212